Black Friday and the holiday season are approaching, bringing another opportunity to refresh security awareness and help people recognize common scams.

This month's Product Pulse brings together seasonal campaign resources, new training content and the latest insights from usecure.

Here's what's new.

Holiday scam season: Get ahead of the rush

Black Friday, Cyber Monday and the Christmas delivery rush create opportunities for convincing scams, from fake deliveries to fraudulent payment requests.

To help MSPs prepare their customers, we've put together a new white-label campaign pack.

• Client communications: A ready-to-send alert email covering six holiday scams, plus four social posts to share throughout the season.
• Sales conversations: A five-minute talk track with practical questions for customer check-ins and QBRs.
• December simulations: Five suggested uPhish simulation themes covering fake deliveries, order confirmations, gift-card requests, supplier bank changes and shared documents.

Everything is editable, so you can add your branding and adapt the resources for your customers.

Get the holiday campaign pack →

New security awareness training

We've added three courses covering everyday security risks, from traveling with business devices to recognizing suspicious browser extensions.

• Travel Security with Business Devices: Covers preparing devices for travel, connecting securely and responding to lost or stolen equipment.
• Malicious Browser Extensions: Explains how risky browser extensions can expose information, compromise accounts and request suspicious permissions.
• Sharing Business Devices with Others: Explores unauthorized access risks, safer device-sharing habits and how to report suspected access.

These courses give learners practical guidance for protecting business information in common workplace situations.

Explore the Course Library →

Updated courses and new translations

We've also refreshed existing content and expanded language availability across several security awareness topics.

• New animation: Liam's Cloud Security now has a new animated video, available in all supported languages.
• Course improvements: Refreshed visuals across Safe Use of AI Tools and AI Threats, plus new Auto Enrol questions for Online Payments, Removable Media and Social Engineering.
• New translations: Password Managers and Romance Baiting Scams are now available in French, Spanish, German and Indonesian. Gift Card Scams and Online Shopping Scams are also available in French and Spanish.

Explore the Course Library →

MSP resources and stories

New resources to support customer conversations

From emerging threats to real customer results, here's more to explore this month.

• Callback Phishing Campaign Pack: Ready-made email, social and sales resources to help clients recognize callback phishing scams. Get the pack →
• The usecure Show, Episode 10: Rio IT shares how client training completion increased from around 10% to over 90%, alongside its experience using uHealth. Watch Episode 10 →
• Upcoming MSP webinar: Join usecure and Assurix on November 17 to explore how MSPs can demonstrate the value of their security services to customers. Save your spot →

Latest cybersecurity insights

More from the usecure blog

• What counts as protected health information? A guide to HIPAA's 18 identifiers, common exclusions and what qualifies as PHI. Read the article →
• Pax8 Beyond: The intelligence era starts with people: Why Human Risk Intelligence matters for MSPs and how to bring it into client conversations. Read the recap →
• The 2026 Human Risk Intelligence Report: Explore where human risk sits in organizations and why awareness alone doesn't tell the full story. Get the report →

Stay up to date with usecure

Want the full details on what's changed across the platform?

November's release notes cover smarter phishing workflows, PSA task visibility, breach reporting, administration improvements and more.

View November product release notes →

See Human Risk Intelligence in action

Explore how usecure combines awareness, identity and exposure signals to help you understand where human risk sits.