usecure has been recognised as a High Performer in the Security Awareness Training category in the G2 Summer Grid Report 2022. This recognition reflects how real customers rate the platform across satisfaction, usability and quality of support.

For the team, this feedback highlights what customers value most, which capabilities are most loved and where to focus next in order to help organisations reduce human cyber risk.

How G2 evaluates security awareness training platforms

G2 is one of the largest software marketplaces for independent product reviews and comparisons. Products in the Security Awareness Training category are scored using an algorithm that combines verified user reviews with data from public sources and social networks.

This approach gives buyers an independent view of how each product performs in the real world and which vendors deliver the most value.

High Performer status in the G2 Summer Grid

usecure scored strongly for customer satisfaction compared with other Security Awareness Training vendors in the report. These scores placed the platform in the High Performer quadrant in the G2 Grid.

High Performer status reflects consistently positive feedback across areas such as overall experience, product fit and likelihood to recommend. It shows that customers see clear value in how usecure helps them address human risk in a practical way.

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Why customers find usecure easy to work with

Simplicity is central to the usecure product and service approach. The platform is designed so that busy teams can launch and manage programmes without heavy configuration or large internal projects.

Customers benefit from features such as

• Real time human live chat support with fast response times
• Self service demos and resources that show the platform in action
• Automation that reduces manual work and repetitive tasks
• Not for resale licences that support partners as they roll out services

These strengths are reflected in high scores in G2 usability and relationship indexes, which measure ease of use and the quality of support and service.

Users Love Us recognition

usecure has also earned the Users Love Us badge by maintaining an average rating of 4 point 8 out of 5 at the time of the report. This badge is awarded to products that have consistently strong review scores over time.

Customer reviews highlight factors such as

• Straightforward setup and deployment
• Clear reporting on human risk and user progress
• Helpful support from the usecure team
• Content that is relevant and engaging for end users

These insights help guide the product roadmap and support improvements so that the platform continues to match real customer needs.

Thank you to our customers and partners

usecure would not achieve this recognition without the feedback and support of customers and partners. Reviews on G2, Capterra, GetApp and Software Advice all provide valuable insight into how the platform is used, which capabilities matter most and where the team can improve.

This input shapes both product development and customer success, helping ensure that usecure continues to help organisations manage and reduce human cyber risk.

See why users rate usecure highly

Customers value usecure not only for ease of use and responsive support, but also for its impact on security culture and behaviour. The platform is built to help organisations understand, reduce and monitor human cyber risk without draining time, budget or productivity.

You can explore the platform in the on demand Demo Hub, which includes

• Short self service platform demos
• Explainer videos that show key workflows
• Examples of awareness and training content

Visit the Demo Hub to see how usecure can help your organisation build a more secure culture and turn employees into an active line of defence.

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