How usecure helped HumanKind achieve a 61% reduction in risk score in six months

HumanKind, a non-profit organisation dedicated to empowering families and individuals, successfully enhanced its cybersecurity posture and staff awareness by implementing usecure’s Human Risk Management platform.

This case study explores how HumanKind reduced human cyber risk and protected its digital environment while continuing its mission to support local communities.

Key Results:

• Human Risk Score reduced from 559 to 215 within six months
• 98% employee success rate in resisting phishing attempts
• Cybersecurity awareness and threat detection significantly improved

Phishing Threats, Compliance Pressure, and Cybersecurity Awareness Gaps

Why HumanKind Needed a Human Risk Management Solution

As a mission-driven non-profit, HumanKind faced growing phishing and spam threats. With offices spread across 320 km, they needed a centralised system to deliver consistent security awareness training, ensure PCI and HIPAA compliance, and reduce human cyber risk.

Customer Insight
Don Schimming, IT Manager at HumanKind, explains:

“We needed to increase staff awareness of cyber risks, train on compliance topics like GDPR, and gain a clear understanding of our workforce’s cyber risk. This was essential to protect both our mission and the community we serve.”

How usecure’s Security Awareness Training, Phishing Simulations, and Policy Management Helped

Tailored Training for Compliance and Cyber Threats

HumanKind deployed automated, personalised training modules to strengthen employee knowledge of cyber risks and compliance requirements such as PCI and HIPAA.

Phishing Simulations to Build Vigilance

With a high volume of phishing attempts, HumanKind used realistic phishing simulations to improve staff vigilance and reduce the likelihood of falling victim to attacks.

Policy Acknowledgment and Breach Alerts

Digital policy management streamlined compliance processes, ensuring 100% of staff policies were signed. Real-time breach alerts raised awareness of compromised credentials and enabled proactive responses.

61% Reduction in Human Risk Score with Improved Cybersecurity Awareness

Key Outcomes: Training Success, Phishing Resilience, and Policy Compliance

Within six months, HumanKind saw measurable results:

• 61% reduction in overall Human Risk Score (from 559 to 215)
• 91% average score across completed training courses
• 81% completion rate in record time
• 98% of phishing attempts identified by employees
• 100% policy acknowledgment through digital tracking
• 88% of users unaffected by credential compromises

“It made educating our staff much easier and saved a lot of time in doing so. We are also able to see what skills they come in with, which helps in better understanding how large the challenge that exists.”

Steps HumanKind Took to Strengthen Cybersecurity Awareness

Comprehensive Training Programs

A diverse library of security awareness courses helped staff build lasting knowledge on evolving cyber threats.

Automation and Risk Assessment Tools

Automation features streamlined delivery, while risk assessments gave HumanKind a clear picture of vulnerabilities.

Real-Time Breach Awareness

Proactive breach alerts ensured staff understood the risks of credential exposure beyond their own organization.

Additional Highlights:

• 15 hours: Average time to complete a training course from enrollment
• 300 courses scored between 91%–100%
• 98% phishing simulations successfully identified
• 300+ diverse training courses available on the platform

See how you can reduce human cyber risk like HumanKind

HumanKind cut their risk score by 61% in just six months. With automated security awareness training, phishing simulations, and policy compliance, you can empower your people to prevent breaches and prove risk reduction.

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